insuranceNEWS.com.au - Life Insurance

‘No excuse’: ASIC slams trustees over death claims

Mon, 15 Jun 2026 05:15:49 GMT

Super trustees’ management of death benefit claims is still not meeting fund members’ expectations, despite a 53% drop in internal complaints about delays, the Australian Securities and Investments Commission says...

Treasury seeks feedback on genetic test regulations

Mon, 15 Jun 2026 04:44:27 GMT

Federal Treasury is consulting on draft regulations governing the incoming ban on using genetic test results in life insurance...

Dispute body eyes rule changes to ‘keep pace’ with gene test ban

Mon, 15 Jun 2026 04:44:19 GMT

The industry ombudsman has proposed rule changes that will allow it to handle disputes related to the ban on the use of genetic test results in life underwriting...

Industry flags downsides to lead generation crackdown

Mon, 15 Jun 2026 04:44:11 GMT

Life insurers say lead generation “plays an important role” for consumers who need information, as the federal government considers a clampdown on unsolicited marketing...

ALUCA names award winners

Mon, 15 Jun 2026 04:43:55 GMT

More than 300 professionals gathered in Sydney last Tuesday as winners were announced in this year’s Annual Life Insurance Excellence Awards...

TAL makes board appointments

Mon, 15 Jun 2026 04:43:17 GMT

TAL says Angela Mentis and Akifumi Kai have joined as directors following the retirement of Christine Bartlett...

NZ advice body to hold policy summit

Mon, 15 Jun 2026 04:43:09 GMT

Financial Advice New Zealand’s first Advice Policy Summit will be held on July 28 in Auckland...

Industry profit down amid investment slump

Mon, 01 Jun 2026 04:20:28 GMT

The life industry made a profit of $121 million from continuing operations after income tax in the March quarter, down from $332 million a year earlier...

Watchdog rules out TPD intervention – for now

Mon, 01 Jun 2026 04:19:55 GMT

The prudential regulator has no immediate plans to act on the total and permanent disability line, even as worsening mental health claim losses raise questions over its viability...

Stakeholders weigh fixes for disability cover ‘limitations’

Mon, 01 Jun 2026 04:19:42 GMT

A shake-up of disability insurance product design was among the topics discussed at a Zurich roundtable on mental health challenges...

Insurer rapped over sales practices and payment chase

Mon, 01 Jun 2026 04:19:21 GMT

The industry ombudsman has ordered Hannover Life Re to give a full premium refund to a man who was sold funeral cover and was then harassed when he failed to pay the fees...

MetLife makes case for trauma cover

Mon, 01 Jun 2026 04:18:57 GMT

Critical illness protection offers flexibility that “makes a real difference”, yet many Australians overlook it, according to MetLife...

Regulators warn industry on TPD challenges

Mon, 25 May 2026 05:13:35 GMT

“Decisive action” is needed to tackle sustainability pressures on total and permanent disability cover, regulators told a recent roundtable with life insurers and Treasury...

Advisers call for crackdown on misconduct in CSLR shake-up

Mon, 25 May 2026 05:08:43 GMT

Financial Advice Association Australia has called for “vigorous pursuit of wrongdoers” in a submission on ways to reform the Compensation Scheme of Last Resort...

Court orders ‘gold standard’ medical check in TPD row

Mon, 25 May 2026 04:39:57 GMT

The NSW Supreme Court has told a Zurich claimant to undergo a neuropsychological assessment after the insurer applied for the order in a dispute over a total and permanent disability payout...

Policyholder misled over back injury exclusion

Mon, 25 May 2026 04:39:50 GMT

A policyholder with a history of backaches was misled when he bought income protection and total and permanent disability covers in 2019, the industry ombudsman has ruled...

TAL hails AustralianSuper claims upgrade

Mon, 25 May 2026 04:39:29 GMT

A digital claims overhaul launched in May last year has improved outcomes for AustralianSuper members, according to TAL...

Consumer groups reject ‘backward step’ on mental health

Mon, 18 May 2026 04:38:22 GMT

Consumer advocates have pushed back on life insurers’ bid to lift a code restriction on blanket exclusions for mental health cover...

Diabetic claimant ‘confused, not fraudulent’

Mon, 18 May 2026 04:38:13 GMT

A claimant has secured an additional benefit payment of $1.46 million under his total and permanent disability group cover despite not disclosing his diabetes on an application form...

Advisers press for red tape cuts

Mon, 18 May 2026 04:37:57 GMT

Financial Advice Association Australia has repeated its plea for action to reduce regulatory costs, in a response to last week’s federal budget...