insuranceNEWS.com.au - The ProfessionalGeneral insurance and financial services news from Australia and around the worldhttps://www.insurancenews.com.au/en-auStrategy expert promoted at QBEhttps://www.insurancenews.com.au/the-professional/strategy-expert-promoted-at-qbehttps://www.insurancenews.com.au/the-professional/strategy-expert-promoted-at-qbe<p>Sailesh Shenoy has been promoted to the new role of group head of transformation performance, value and outcomes at QBE...</p>Mon, 04 May 2026 04:14:17 GMTCourse examines operational risk standardhttps://www.insurancenews.com.au/the-professional/course-examines-operational-risk-standardhttps://www.insurancenews.com.au/the-professional/course-examines-operational-risk-standard<p>The Association of Insurance Building &amp; Engineering Consultants has teamed up with Bond University to create a course on the CPS 230 operational risk management standard, aimed at insurance service providers such as consultants, builders and restorers...</p>Mon, 04 May 2026 04:14:11 GMTWotton Kearney adds AI chiefhttps://www.insurancenews.com.au/the-professional/wotton-kearney-adds-ai-chiefhttps://www.insurancenews.com.au/the-professional/wotton-kearney-adds-ai-chief<p>Iain McGuire has been appointed chief technology and AI officer at Wotton Kearney...</p>Mon, 04 May 2026 04:14:02 GMTMarine insurance group to examine war claimshttps://www.insurancenews.com.au/the-professional/marine-insurance-group-to-examine-war-claimshttps://www.insurancenews.com.au/the-professional/marine-insurance-group-to-examine-war-claims<p>The Melbourne Marine Insurance Forum will discuss proximate cause in conflict-related claims next Tuesday...</p>Mon, 04 May 2026 04:13:52 GMTYoui kicks in for NRL fundraiserhttps://www.insurancenews.com.au/the-professional/youi-kicks-in-for-nrl-fundraiserhttps://www.insurancenews.com.au/the-professional/youi-kicks-in-for-nrl-fundraiser<p>Youi has formed a fundraising partnership with the Australian Rugby League Commission that aims to provide $1 million for children with cancer...</p>Mon, 04 May 2026 04:13:33 GMT‘Real people’ still key to customer servicehttps://www.insurancenews.com.au/the-professional/real-people-still-key-to-customer-servicehttps://www.insurancenews.com.au/the-professional/real-people-still-key-to-customer-service<p>Despite technological advances, &ldquo;speaking to a real person&rdquo; remains the most important factor in resolving customer service issues, according to a survey commissioned by insurer Youi...</p>Mon, 27 Apr 2026 03:47:07 GMTTickets on sale for ICA dinnerhttps://www.insurancenews.com.au/the-professional/tickets-on-sale-for-ica-dinnerhttps://www.insurancenews.com.au/the-professional/tickets-on-sale-for-ica-dinner<p>The Insurance Council of Australia Annual Dinner takes place at Sydney&rsquo;s International Convention Centre on July 22...</p>Mon, 27 Apr 2026 03:46:59 GMTMarsh regional manager to join Howdenhttps://www.insurancenews.com.au/the-professional/marsh-regional-manager-to-join-howdenhttps://www.insurancenews.com.au/the-professional/marsh-regional-manager-to-join-howden<p>Marsh regional manager for north Queensland Shantelle Scovell is leaving to join Howden Insurance Brokers Australia...</p>Mon, 27 Apr 2026 03:46:50 GMTAon NZ professional risk GM wins promotionhttps://www.insurancenews.com.au/the-professional/aon-nz-professional-risk-gm-wins-promotionhttps://www.insurancenews.com.au/the-professional/aon-nz-professional-risk-gm-wins-promotion<p>Aon New Zealand&rsquo;s Michael Twyman has taken a new role as specialty GM...</p>Mon, 27 Apr 2026 03:46:35 GMTDive In bows outhttps://www.insurancenews.com.au/the-professional/dive-in-bows-outhttps://www.insurancenews.com.au/the-professional/dive-in-bows-out<p>This year&rsquo;s Dive In will be the last instalment of the insurance industry&rsquo;s annual diversity, culture and talent festival, which began in 2015...</p>Mon, 20 Apr 2026 04:52:15 GMTLast chance to sign up for free market outlook webinarhttps://www.insurancenews.com.au/the-professional/last-chance-to-sign-up-for-free-market-outlook-webinarhttps://www.insurancenews.com.au/the-professional/last-chance-to-sign-up-for-free-market-outlook-webinar<p>A free webinar will take participants through key findings from this year&rsquo;s INFORM report &ndash; which presents up-to-date and line-by-line statistics from Finity on rates, capacity and profitability...</p>Mon, 20 Apr 2026 04:52:10 GMTGrab discount tickets to ANZIIF ‘school’https://www.insurancenews.com.au/the-professional/grab-discount-tickets-to-anziif-schoolhttps://www.insurancenews.com.au/the-professional/grab-discount-tickets-to-anziif-school<p>Early bird tickets are available for the Australian and New Zealand Institute of Insurance and Finance&rsquo;s inaugural Business School event...</p>Mon, 20 Apr 2026 04:51:55 GMTSteadfast charity project passes $10 million milestonehttps://www.insurancenews.com.au/the-professional/steadfast-charity-project-passes-10-million-milestonehttps://www.insurancenews.com.au/the-professional/steadfast-charity-project-passes-10-million-milestone<p>Steadfast Group says its charitable foundation has given more than $10 million to causes ranging from cancer research to helping homeless people since it launched 15 years ago...</p>Mon, 20 Apr 2026 04:51:44 GMTANZIIF opens Lloyd’s-backed scholarshiphttps://www.insurancenews.com.au/the-professional/anziif-opens-lloyd-s-backed-scholarshiphttps://www.insurancenews.com.au/the-professional/anziif-opens-lloyd-s-backed-scholarship<p>The Australian and New Zealand Institute of Insurance and Finance has opened applications for its Innovators Scholarship, developed with Lloyd&rsquo;s Australia...</p>Mon, 20 Apr 2026 04:51:35 GMTAFCA forum to shed light on complaints datahttps://www.insurancenews.com.au/the-professional/afca-forum-to-shed-light-on-complaints-datahttps://www.insurancenews.com.au/the-professional/afca-forum-to-shed-light-on-complaints-data<p>The Australian Financial Complaints Authority will hold a member forum on April 28-29 focusing on dispute trends and data across insurance and other financial sectors...</p>Mon, 13 Apr 2026 04:19:28 GMTANZIIF calls for NZ industry award nominationshttps://www.insurancenews.com.au/the-professional/anziif-calls-for-nz-industry-award-nominationshttps://www.insurancenews.com.au/the-professional/anziif-calls-for-nz-industry-award-nominations<p>Nominations are open for this year&rsquo;s New Zealand Insurance Industry Awards, hosted by ANZIIF...</p>Mon, 13 Apr 2026 04:19:22 GMTARPC seeks underwriting chief as ‘extraordinary’ Pennell departshttps://www.insurancenews.com.au/the-professional/arpc-seeks-underwriting-chief-as-extraordinary-pennell-departshttps://www.insurancenews.com.au/the-professional/arpc-seeks-underwriting-chief-as-extraordinary-pennell-departs<p>The Australian Reinsurance Pool Corporation is looking for a new chief underwriting officer before the retirement of Michael Pennell later this year...</p>Mon, 13 Apr 2026 04:19:08 GMTHDI recruits Dual underwriterhttps://www.insurancenews.com.au/the-professional/hdi-recruits-dual-underwriterhttps://www.insurancenews.com.au/the-professional/hdi-recruits-dual-underwriter<p>HDI Global has appointed Mathew Tully as a financial lines underwriting manager at its Queensland office...</p>Mon, 13 Apr 2026 04:18:58 GMTAllianz brings in motor underwriting leadhttps://www.insurancenews.com.au/the-professional/allianz-brings-in-motor-underwriting-leadhttps://www.insurancenews.com.au/the-professional/allianz-brings-in-motor-underwriting-lead<p>Allianz Australia has appointed Bryce Hatton as motor fleet underwriting head...</p>Mon, 13 Apr 2026 04:18:46 GMTAiBEC to host ‘best practice’ conferencehttps://www.insurancenews.com.au/the-professional/ai-bec-to-host-best-practice-conferencehttps://www.insurancenews.com.au/the-professional/ai-bec-to-host-best-practice-conference<p>This year&rsquo;s Association of Insurance Building &amp; Engineering Consultants conference will be held on July 22...</p>Mon, 13 Apr 2026 04:18:29 GMT