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AI-written complaints too long and often wrong, ombudsman says

16 April 2026

Watchdog clears Uniting Church insurance plans

16 April 2026

New managers to bolster CBN’s partnership push

16 April 2026

Motorcycle crash claim a non-starter

16 April 2026

Local

  • Market upheaval ‘most profound’ war risk for APAC
  • Midwives flag ‘systemic failure’ in PI coverage
  • ‘Significant event’: New Zealanders clean up after Vaianu
  • Court refuses to cap Toyota class action numbers

Corporate

  • ACCC seeks feedback on Swiss Re trade credit deal
  • CGU ends private motor no-claims bonus
  • Deposit Power acquires fellow home bond supplier
  • QBE director makes Suncorp move

Regulatory & Government

  • Dispute dashboard ‘completes picture’ on complaints handling
  • Watchdog hails ‘positive start’ to new M&A regime
  • ICA hails state’s e-bike classification crackdown
  • FMA to settle with CBL director over listing

Life Insurance

  • Upper house gives final nod to genetic testing law
  • Industry mental health stance a backwards step, reviewer says
  • Crash injuries ‘caused by crime, not epilepsy’
  • AIA tool ‘overcomes barriers’ to group insurance transfers

The Professional

  • AFCA forum to shed light on complaints data
  • ANZIIF calls for NZ industry award nominations
  • ARPC seeks underwriting chief as ‘extraordinary’ Pennell departs
  • HDI recruits Dual underwriter

Insurtech

  • Steadfast unites platforms for ‘next phase of evolution’
  • New system promises faster underwriting
  • US hack shows security basics ‘overlooked’ in AI rush
  • Workforce vulnerabilities open door to ransomware, CTOs warn

International

  • Reinsurers keep up cover amid Iran war
  • Exporters warn on supply chain, trade finance conditions
  • Cyber coverage needs clearer selling points, think tank says
  • Perils increases Windstorm Goretti loss tally

Analysis

  • High resolution: a close look at ASIC’s dispute stats
  • Unideal homes: wicked problem requires change at every level
  • Time for humans and AI alike to show their worth
  • Investors’ AI panic sends a signal brokers can’t ignore
Inside Information
A refreshed commitment to brokers and customers Brought to you by Allianz
Build lasting loyalty: webinar examines communication opportunity Brought to you by Guidewire and Smart Communications
CBN – it’s all about ‘better’ Brought to you by CBN
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