A refreshed commitment to brokers and customers
Brought to you by Allianz

Allianz is pleased to introduce its refreshed Personal Injury and Commercial proposition, Care in your corner. The insurer recognises that it is not the routine work that defines broking. It is the moments that challenge. A complex claim. A difficult conversation. A client under pressure who needs answers. These are the moments when partnership matters most.
Care in your corner
They are the moments that reveal who listens, who understands, and who stands beside brokers when it counts. Care in your corner is Allianz’s commitment to being present in those moments. The insurer delivers on this through breadth of cover, expert claims management, strong collaboration and commitment to brokers and customers.
Julie Mitchell, Allianz Chief General Manager, Personal Injury and Commercial, said the commitment is grounded in practical support coupled with a strong track record of delivery rather than broad promises.
“Brokers told us they want a partner who listens first, understands their customers’ businesses, acts with clarity, and delivers consistency when it matters most,” Julie said.
A more connected approach
More than a line, it signals a broader shift in how Allianz is working with brokers. The insurer has brought together its Personal Injury and Commercial businesses to create a more unified experience across an entire account. The aim is straightforward: to make it easier for brokers to navigate risk, protection and recovery through one connected approach.
With the Personal Injury and Commercial businesses now one team, Allianz can bring a more unified approach to brokers and customers:
- Cover that leverages our breadth across Personal Injury and Commercial
- Claims managed with transparency, continuity and insight
- Collaboration backed by trusted expertise
- Commitment from people who genuinely care about making a difference
Care in your corner delivers on this promise. It is expert partnership made personal. The insurer combines understanding and trusted expertise to provide tailored solutions and genuine care that strengthen relationships between brokers and their clients.
“Care in your corner is about being there in a practical way, with the right support, the right people and understanding when pressure is on,” Julie said.
Showing up in the moments that matter
Care in your corner reflects the insurer’s commitment to support brokers with deep technical expertise and a people-first approach. It is designed to strengthen the relationship between brokers and their customers by bringing clarity, consistency and genuine capability to every interaction.
In practice, this commitment is delivered through:
- A genuine understanding of each customer’s business and risk
- Transparent and dedicated claims support that stays focused on outcomes
- Access to local teams backed by specialist and global capability
- Consistent decisions guided by a clear risk appetite brokers can rely on
“When a client is under pressure, confidence matters. We want brokers to know they have a partner in Allianz who is ready to step in and provide solutions on time,” Julie said.
When the moments that matter occur, brokers need a partner in their corner who understands their client’s world and is there with them, helping businesses return to operations and supporting people to recover faster.
Allianz. Care in your corner.