Guidewire has launched an agentic framework in its new Qusar release, enabling insurers to build and manage AI agents on the Guidewire Cloud Platform.

Product developer Diego Devalle says building the agentic framework directly into the Guidewire platform provides the tools to engineer insurance-aware AI agents for daily operations.

“Our customers and partners are already seeing the tangible benefits, using these tools to quickly build and deploy AI agents that support both developers and business users,” he said.

Using the framework, Guidewire says insurers can deploy AI within existing systems while maintaining operational control and regulatory compliance, and can choose the right AI agent with access to policy, claims and billing data.

Complex, multistep processes can run automatically, so “decisions that once took days can happen in minutes”.

As well as developer and builder assistant agents, Qusar also comes with Guidewire agents that perform tasks such as making policy changes, guiding claimants through first notice of loss, and creating adjuster claim summaries.

“Qusar includes Guidewire-built claims and underwriting agents, plus developer assistants that help developers ship features more than 40% faster than with generic coding assistants,” Guidewire said.