Flood warnings remain in place for parts of Queensland as insurers including Allianz, IAG and Suncorp mobilise staff to help affected customers.

The industry has also sent recovery and claim support crews to NT after Katherine and surrounding regions were inundated.

The Insurance Council of Australia last week declared the NT and Queensland floods significant events, escalating and prioritising the industry’s response.

“Insurers’ first priority is community safety and we strongly encourage everyone impacted by these flood events to avoid any activity that could put their safety at risk,” ICA CEO Andrew Hall said.

“These events are another reminder that all levels of government must invest in resilience before disaster strikes, not just recovery after the damage is done.”

Suncorp has received about 480 claims linked to the severe weather, with Queensland’s Bundaberg and Mackay areas among the biggest contributors.

The insurer is monitoring weather conditions and flood levels across Queensland and the NT from its disaster management centre in Brisbane.

“Our assessors and builders are on the ground and our mobile disaster response hubs will be deployed in Bundaberg from Saturday, providing customers with face-to-face support to lodge and progress claims, access immediate assistance and receive guidance on available recovery options,” EGM for home claims customers Alli Smith said.

IAG has received more than 500 claims across its brands including RACQ Insurance, CGU and NRMA Insurance.

“We’ve mobilised our claims teams to impacted areas, with our property assessing teams already on the ground surveying damage,” NRMA Insurance EGM of claims Luke Gallagher said.

Allianz has received 50 claims from customers in the Katherine and Darwin River regions and another 20 from Bundaberg and Burnett River. Its disaster and recovery team is on the ground.

“We are continuing to monitor upcoming weather conditions closely to ensure we can continue supporting our customers,” national manager for disaster and recovery Scott Cooper said.

The Bureau of Meteorology this afternoon warned renewed flooding is possible in Queensland later this week as a tropical low has formed in the Coral Sea.

The low is expected to move westwards towards the Far North Queensland coast over the next few days, bringing heavy rain from Thursday.