Industry urged to improve support for Indigenous customers
08 December 2025
The Life Code Compliance Committee has found gaps in support for Indigenous customers after a review of three insurers that represent two-thirds of the market...
Life Insurance
No refund for ‘understandably upset’ funeral policyholder
08 December 2025
A customer who paid more in funeral insurance premiums than she could receive in benefits has lost her bid for a refund...
Regulator reveals financial adviser exam results
08 December 2025
The Australian Securities and Investments Commission says 308 people sat last month’s financial adviser exams and 67.5% of them passed...
NZ adviser ‘misled clients’ for commission benefit
08 December 2025
Christchurch-based Hope Group Limited’s licence has been cancelled after regulators found “serious conduct issues” involving its sole director and financial adviser Junpu Wang...
TAL rolls out client dashboard
08 December 2025
TAL has launched a digital tool to help advisers manage their clients’ policies...
Investment, risk product results drag on sector profit
01 December 2025
The life industry reported lower earnings in the September quarter as investment returns slumped and key risk products performed weakly...
Senators weigh genetic test ban
01 December 2025
Legislation outlawing the use of genetic test results in life underwriting will be examined by senators after being introduced in federal parliament last week...
Cbus trustee penalised $23.5 million for claims delays
01 December 2025
Superannuation fund trustee United Super has copped a $23.5 million penalty over delays processing death and disability insurance claims...
Licence frozen over ‘key person’ breach
01 December 2025
Focused Financial Advice’s licence has been temporarily suspended after it failed to notify the corporate regulator of changes to its “key person and responsible manager” arrangement...
Advisers relieved at fix to qualifications rule
01 December 2025
Senators passed a bill last week amending “wording issues” in financial adviser qualification laws...
Peak body launches academy
01 December 2025
Financial Advice Association Australia has established a training centre to address the shortage of advisers...
ClearView completes move to cloud platform
01 December 2025
ClearView Wealth has finished moving its in-force portfolios to a new insurance platform, wrapping up slightly ahead of schedule...
MetLife working to ‘remove friction’
01 December 2025
MetLife is striving to address the underinsurance challenge facing Australia, according to president and CEO Michel Khalaf...
Premiums down across board, researcher finds
24 November 2025
Life premiums sold both direct and through advisers have fallen over the past year, according to research house Rainmaker Information...
Cancer patient loses claim dispute over disclosure failure
24 November 2025
A woman with lung cancer has lost her bid for a life insurance payout after she failed to disclose medical tests she had...
Regional premium tipped to top $2 trillion
24 November 2025
Written life premium in the Asia-Pacific market is forecast to rise to $US1.6 trillion ($2.48 trillion) in 2029 from $US1.2 trillion ($1.86 trillion) this year, according to GlobalData...
Advisers celebrate profession’s top performers
24 November 2025
Financial Advice Association Australia named annual industry award winners at its conference last week...
PPS fills distribution head role
24 November 2025
Specialist life insurer PPS Mutual has appointed Daniel Waller as head of distribution following the retirement of Brian Pillemer...
MetLife marks 20th anniversary
24 November 2025
MetLife Australia is celebrating 20 years since launching in the country by recognising the contributions of its partners and customers...
Compare Club eyes life expansion
24 November 2025
Compare Club aims to expand its life insurance operations, with EGM Brendan See saying acquisitions of intermediaries are a “core part of our growth strategy”...