15 June 2026
Super trustees’ management of death benefit claims is still not meeting fund members’ expectations, despite a 53% drop in internal complaints about delays, the Australian Securities and Investments Commission says...
15 June 2026
Federal Treasury is consulting on draft regulations governing the incoming ban on using genetic test results in life insurance...
15 June 2026
The industry ombudsman has proposed rule changes that will allow it to handle disputes related to the ban on the use of genetic test results in life underwriting...
15 June 2026
Life insurers say lead generation “plays an important role” for consumers who need information, as the federal government considers a clampdown on unsolicited marketing...
15 June 2026
More than 300 professionals gathered in Sydney last Tuesday as winners were announced in this year’s Annual Life Insurance Excellence Awards...
15 June 2026
TAL says Angela Mentis and Akifumi Kai have joined as directors following the retirement of Christine Bartlett...
15 June 2026
Financial Advice New Zealand’s first Advice Policy Summit will be held on July 28 in Auckland...
01 June 2026
The life industry made a profit of $121 million from continuing operations after income tax in the March quarter, down from $332 million a year earlier...
01 June 2026
The prudential regulator has no immediate plans to act on the total and permanent disability line, even as worsening mental health claim losses raise questions over its viability...
01 June 2026
A shake-up of disability insurance product design was among the topics discussed at a Zurich roundtable on mental health challenges...
01 June 2026
The industry ombudsman has ordered Hannover Life Re to give a full premium refund to a man who was sold funeral cover and was then harassed when he failed to pay the fees...
01 June 2026
Critical illness protection offers flexibility that “makes a real difference”, yet many Australians overlook it, according to MetLife...
25 May 2026
“Decisive action” is needed to tackle sustainability pressures on total and permanent disability cover, regulators told a recent roundtable with life insurers and Treasury...
25 May 2026
Financial Advice Association Australia has called for “vigorous pursuit of wrongdoers” in a submission on ways to reform the Compensation Scheme of Last Resort...
25 May 2026
The NSW Supreme Court has told a Zurich claimant to undergo a neuropsychological assessment after the insurer applied for the order in a dispute over a total and permanent disability payout...
25 May 2026
A policyholder with a history of backaches was misled when he bought income protection and total and permanent disability covers in 2019, the industry ombudsman has ruled...
25 May 2026
A digital claims overhaul launched in May last year has improved outcomes for AustralianSuper members, according to TAL...
18 May 2026
Consumer advocates have pushed back on life insurers’ bid to lift a code restriction on blanket exclusions for mental health cover...
18 May 2026
A claimant has secured an additional benefit payment of $1.46 million under his total and permanent disability group cover despite not disclosing his diabetes on an application form...
18 May 2026
Financial Advice Association Australia has repeated its plea for action to reduce regulatory costs, in a response to last week’s federal budget...