Product recalls ease, but regulators ‘sharply focused’
The number of Australian product safety “market actions”, including recalls, dropped 3.2% last year, according to Sedgwick.
The claims manager’s latest Australian Product Safety and Recall Index shows there were 1247 actions, down from 1288 in 2024.
However, the second half of last year brought an uptick, which Sedgwick suggests was due to an “an increased regulatory focus on product safety and enforcement”.
The biannual report draws on data from the Australian automotive, consumer product, food and drink, and pharmaceutical and medical device industries.
“Throughout 2025, Australian regulators updated or implemented rules and guidance across a range of industries to harmonise them with those of other nations,” the report says.
“This included stronger cybersecurity rules for smart devices and toys, extended producer responsibilities for batteries and other consumer goods, and requirements for emissions standards and autonomous emergency braking in vehicles.”
Among the biggest product safety changes was the Therapeutic Goods Administration’s new procedure for recalls, product alerts and product corrections. This provides stronger recall rules and increased consumer access to information about product safety, ingredients and honest advertising.
“While overall recall activity eased in 2025, Australian regulators remain sharply focused on product safety and enforcement,” Sedgwick global director of recall solutions Mark Buckingham said.
“Businesses must remain agile as regulatory reforms demand greater transparency, stricter safety standards, and increased obligations for manufacturers and distributors.
“In this dynamic landscape, clear communications with regulators and supply chain partners, along with robust recall strategies, is essential to respond swiftly to emerging market crises.”